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Canada Post Corporation Strategic Review -
Report of the Advisory Panel

Report cover

Table of Contents

Preface

Executive Summary

Introduction

Part I 

The Postal World in the 21st Century
  1. Developments in the modern postal market
  2. What we heard from Canadians
  3. What we learned from other posts
  4. Postal conditions and postal needs: The view from Canada Post
  5. Concluding observations of Part I

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Part II

Critical Issues for Canada Post
  1. The universal service obligation
  2. The modernization of Canada Post
  3. Financial self-sustainability
  4. Rural post
  5. Governance

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Part III

Recommendations
  1. Universal service obligation
  2. Modernization of Canada Post
  3. Financial self-sustainability
  4. The post in rural Canada
  5. Governance

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Appendices

  1. Biographies of advisory panel members
  2. Strategic review of Canada Post Corporation - Terms of Reference
  3. Consultations and site visits
  4. List of submissions
    1. Stakeholders
    2. Individuals
  5. List of recommendations
  6. Glossary of acronyms
  7. i.  Canada Post Corporation (Consolidated) fact sheet

    8. ii.  Canada Post Segment fact sheet
  8. i.  Proposed dual department oversight - Responsibilities

    9. ii.  Proposed Dual Department Oversight - Approval process

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Tables

  1. Summary of submissions received
  2. Results by segment - Income before income taxes
  3. Basic letter rate ($CDN) as of June 1, 2008
  4. Consolidated labour costs expressed as percentage of revenues
  5. Percentage distribution of delivery modes - points of call
  6. Performance in meeting the Financial Framework targets
  7. Volume by business segment

Figures

  1. Canada Post Corporation
  2. Consolidated costs of operations
  3. Major regulatory players and instruments
  4. Current corporate plan and restricted transactions approval process
  5. Future "dual department" postal oversight proposal
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Important Notices